Momentum Training Manual

Website Procedures > Momentum Training Manual
Momentum Training Manual
 
 
 
 
 
 
 
 
 
 
 
                      
 
 
 
 
 
 
Table of Content
 
  1. Introduction to Momentum
  2. Digital Planet’s Role
  3. Ordering Process
  4. Payment Process
  5. Website Details
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  1. Introduction:
Momentum is a trusted partner who aims to offer customer financial wellness. They look to accomplish this by offering customers leading advise , services and products.
Products such as  - Smart Devices – Televisions – Cameras – Home & Lifestyle  - PC – Printers , etc
 
  1. Digital Planet’s Role:
 
  • Digital Planet does not provide any customer support in any way
  • Digital Planet is responsible for the building and maintenance of the site
 
  1. Ordering Process:
 
  • All Orders are processed by the customer via the Momentum Site
 
 
  1. Payment Process:
 
  • Customer has 1 payment option which is Credit Card
  • The credit card is debited instantly and the order is processed by the supplier
  • The supplier is also responsible for shipping the order to the customer
 
  1. Momentum has 6 different status levels
  • Base
  • Bronze
  • Silver
  • Gold
  • Platinum
  • Private
 
  1. Based on the customer’s status they will quality for a discount on the selling price of the products available on the website
 
  • Base = 5%
 
  • Bronze = 10%
 
  • Silver = 12%
 
  • Gold  = 14%
 
  • Platinum = 16%
 
  • Private = 20%
 
 
  1. Website Details:
 
 
Article ID: 63, , Modified: 7/14/2014 at 7:56 AM

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